Support

We're here to help

Questions, bug reports, or ideas for refrigerDATE? Email us and a human will get back to you.

Email support

We usually reply within a couple of days.

jaybee@refrigerdate.com
Where do product names come from?

From Open Food Facts, a free, community-maintained food database. If a barcode isn't in the database yet, you can name the item yourself.

Can I use it without notifications?

Yes — notifications are optional. The stoplight badges and expiration calendar work regardless.

Does my data leave my phone?

Your item list is stored on your device (and mirrored to your Apple Watch). Barcode lookups query Open Food Facts anonymously; no account is required.

If the scanner can't read a printed date…

Packaging stamps vary wildly. Hold the mic button and say the date, or tap the keyboard icon to type it — the item saves exactly the same way.

Which devices are supported?

iPhone and Apple Watch. Items sync automatically between them.